🌟 NIKIBEE Warranty Policy

At NIKIBEE, we believe jewelry should be cherished for years, which is why we stand behind the quality of every piece we create.

✨Product Warranty

All our jewelry comes with a warranty against manufacturing defects, under the conditions outlined below.

✨Warranty Duration

• Sterling Silver 925 – 6 months

• Stainless Steel – 6 months

• Gold-Plated Brass – 30 days

• CZ Stones – 30 days

The warranty is valid only with the completed warranty certificate and purchase receipt, starting from the date of purchase.

🎀What the Warranty Covers

The warranty covers proven manufacturing defects, such as:

• loosening or loss of stones

• clasp or fastening issues

• plating irregularities caused during manufacturing

🎀What the Warranty Does NOT Cover

The warranty does not cover:

• normal wear and tear from daily use (scratches, loss of shine, discoloration)

• damage caused by impact, water, humidity, chemicals, sweat, or perfume

• lost products

• repairs or modifications carried out by unauthorized persons

🎀Care Recommendations

To keep your jewelry in optimal condition, we recommend avoiding contact with water, perfumes, and cosmetic products, and storing items in dry places.

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🔄 If a Manufacturing Defect Occurs

• Your jewelry will be repaired or replaced with the same or a similar piece if the original is no longer available.

• If your item is replaced, the warranty does NOT restart.

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💛 After Your Warranty Expires

We want your NIKIBEE jewelry to stay beautiful beyond its warranty period.

We offer cleaning & refreshments so your favourite pieces continue to shine for years.

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📩 How to Make a Warranty Claim

1️⃣ Email us at [support@nikibee.co] with your order number or a copy/ photo of your warranty certificate.

2️⃣ Include clear photos & videos of the item and describe the issue.

3️⃣ Our team will review your case and provide return instructions if applicable.

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📌 Important Notes

• NIKIBEE reserves the right to assess each claim individually and determine whether it falls under warranty coverage.

• Sale or promotional items are final sale and cannot be returned, but they some of them are still covered by the same warranty for manufacturing defects.

🌟 NIKIBEE Warranty Policy

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